Design Principles are our core principles that guide design decision and help us keeping consistency.
We worked on Design Principles to help the guidance around product design decisions, based on our core values.
A lot of things evolved since 1922, but our values are unshakeable and have always been the same. We put them down on paper in 2010 to share them more visually within our Group.
- Do what you say and say what you do.
- Understand and be understood.
- Give confidence and trust.
- Be fair.
- Above all, our reputation.
- Comply with citizenship rules.
- Lead by example.
- Promote a better world.
- Anticipate expectations and needs.
- Question oneself.
- Share ideas and encourage exchanges.
- Promote change.
- A passion for customer satisfaction.
- A concerne for work well done.
- A Life-long Learning.
- Give the best we have.
- A Luxembourg leadership open to Europe.
- A willingness to take action.
- A state of mind.
- Take responsibility.
We keep the users in mind, all of them
When you work for a company like Foyer, your end users are plural: agents, administration people, clients, business partners. They all have specific needs. Designing for all is designing for everyone, including people with disabilities, impairement, young, old, etc. Digital accessibility is one of our spearhead.
We keep it simple and stupid
We usually work on making interface smooth and simple for our users. Even for complex data display, we will show the users only data they need at the right time, using motion for helping discoverability, for instance.
We keep things consistent
To help people on using our different interfaces and media, consistency is a key for a better user experience. We build internal tool to help us on this task: keeping things consistent and easy to use.
We allow errors
Errors are the basis of our learning. That's why, even if we try to prevent errors, we allow users and employees to make mistakes and learn from them.
We empower our users
Insurance is all about responsibilities. Foyer is here to guide people in the intricacies of insurance clauses, and empower users who want more independence.
Why defining Design Principles?
Defining and aligning on Design Principles is a way to keep all the company in track with what have been decided as key guidelines, main principles. It will help improving the decision process of your teams, reducing arguments, forcing clarity, and aligning the team on what really matters.